GramFetch

Privacy Policy

Last updated: 8/18/2025

Introduction

GramFetch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram content downloader service.

Information We Collect

Information You Provide

  • Instagram URLs that you submit for downloading
  • Any feedback or support requests you send us
  • Information you provide when contacting us

Automatically Collected Information

  • IP address and general location information
  • Browser type and version
  • Device information and operating system
  • Usage patterns and service interaction data
  • Error logs and performance metrics

How We Use Your Information

  • To provide and maintain our GramFetch Instagram downloading service
  • To process your download requests and deliver content
  • To improve our service functionality and user experience
  • To detect and prevent fraud, abuse, and security threats
  • To comply with legal obligations and enforce our terms
  • To communicate with you about service updates and support

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure hosting infrastructure
  • Regular backups and disaster recovery procedures

Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal obligations. Downloaded content is typically stored temporarily and automatically deleted after a short period. Log data may be retained for security and analytics purposes for up to 12 months.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request information about what data we have about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information

Cookies and Tracking

We use essential cookies to provide our service functionality. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.

Third-Party Services

Our service interacts with Instagram's platform to download content. We are not responsible for Instagram's privacy practices. Please review Instagram's Privacy Policy for information about how they handle your data.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

GramFetch

Website: gramfetch.com

Email: contact@gramfetch.com