Frequently Asked Questions

Everything you need to know about GramFetch

General Questions

What is GramFetch?

GramFetch is a free online tool that allows you to download photos, videos, reels, and stories from public Instagram accounts. It's fast, secure, and easy to use.

Is GramFetch free to use?

Yes! GramFetch is completely free to use. There are no hidden fees, subscriptions, or premium features. You can download as much content as you want without any cost.

Do I need to create an account?

No, you don't need to create an account or register. GramFetch works instantly without any sign-up process. Just paste the Instagram URL and start downloading.

What devices are supported?

GramFetch works on all devices including desktop computers, laptops, tablets, and smartphones. It's compatible with all major browsers like Chrome, Firefox, Safari, and Edge.

Download Questions

What types of content can I download?

GramFetch supports downloading:

Photos: Instagram posts and carousel posts
Story Saver: Instagram stories (within 24 hours)
Reels: Instagram reels with audio
Highlights: Instagram highlights (limited support)

Can I download from private accounts?

No, GramFetch can only download content from public Instagram accounts. This is a security measure to respect user privacy and comply with Instagram's terms of service.

What quality are the downloads?

GramFetch downloads content in the highest available quality. Photos are downloaded in their original resolution, and videos maintain their original quality and format. Carousel posts download all files individually.

How long does downloading take?

Download times vary depending on the file size and your internet connection. Most downloads complete within a few seconds to a minute. Larger videos may take slightly longer.

What are the limitations for each content type?

Photos: Works with all public posts including carousels
Story Saver: Only works with stories from the last 24 hours
Reels: Works with all public reels
Highlights: Backend support may be limited

Technical Questions

Why is my download not working?

Common reasons why downloads might fail:

The Instagram account is private
The content has been deleted or made private
The URL format is incorrect
Wrong content type selected
For stories: Content is older than 24 hours
For highlights: Backend support limitations
Instagram is experiencing technical issues
Your internet connection is unstable

What URL formats are supported?

Supported URL formats:

Photos: instagram.com/p/post_id/
Stories: instagram.com/stories/username/story_id/
Reels: instagram.com/reel/reel_id/
Highlights: instagram.com/highlights/username/highlight_id/

What browsers are supported?

GramFetch works with all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. For the best experience, we recommend using the latest version of your browser.

Do you store my data?

No, GramFetch does not store any of your personal data or downloaded content. We only temporarily process the Instagram URLs you provide to extract the download links.

Is GramFetch safe to use?

Yes, GramFetch is completely safe to use. We don't require any personal information, don't install any software on your device, and don't store any of your data. All downloads are processed securely through your browser.

Legal & Privacy Questions

Is it legal to download Instagram content?

GramFetch is legal to use for downloading content from public Instagram accounts. However, you should always respect copyright laws and only download content you have permission to use. We recommend using downloaded content for personal use only.

What about copyright and fair use?

Users are responsible for ensuring they have the right to download and use content. Always respect the original creator's rights and Instagram's terms of service. Don't use downloaded content for commercial purposes without permission.

How do you protect user privacy?

We take privacy seriously. We don't collect personal information, don't track your browsing activity, and don't store any downloaded content. All processing happens temporarily in your browser and is not saved on our servers.

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